Established in 2014
We launched White Horse Fire and Security Ltd in July 2014 after becoming disillusioned with the security giant ADT who preferred to sell security to customers by saying "at what price do you put on your family's security".
We didn't like being part of such an aggressive marketing ploy and decided to launch a more sincere company that values our customers, treats them with respect and integrity that was very much lacking with the security giants.
We are here for our customers, we listen and create security that is simple to implement, never over selling and trusting that the customer's opinion and security concerns are right over anything else.
Our intruder alarm installers are professionally trained firstly as electricians and secondly as alarm specialists. We believe it's paramount to installing a successful security system to first understand the properties electrics to keep everyone safe.
It has been our goal from launching our company to provide excellent, clear customer service to all our customers. We will never make an appointment and not turn up, we come with industry certified qualifications and provide certified SSAIB monitoring for our customers that need a higher level of security with police response when needed.
Our maintenance package includes call out charges to our customers and therefore you are never charged for additional costs such as call outs, our time or labour.
Our guarantee is for 5 years as part of our annual maintenance package which also comes with a heavily discounted cloud based app to our customers.
Everyone dislikes paying more, we are the same and therefore ensure our fees are clear and there are no hidden costs. Unlike Chris Lewis Fire and Security who use a call centre and will not remember your name, you will never see the same engineer twice and will charge you for call outs and replacement batteries we are different and intend on staying that way!